At Parisara Eco Solutions, customer satisfaction is our priority. We strive to provide high-quality eco-friendly products. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Eligibility for Returns

You may request a return or replacement if:

  • The product received is damaged during transit.
  • The wrong product was delivered.
  • The product has a manufacturing defect.
  • The product is incomplete or missing parts.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Be returned in the original packaging.
  • Include proof of purchase or order confirmation.

2. Return Request Period

Customers must notify us of any return or replacement request within 7 days of receiving the product.

Requests made after this period may not be eligible for return or replacement.

3. Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse or improper handling.
  • Products returned without original packaging.
  • Customized or personalized products.
  • Clearance, sale, or promotional items unless damaged or defective.

4. Refund Process

Once the returned item is received and inspected:

  • We will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method used during purchase.

Processing times may vary depending on your bank or payment provider.

5. Replacement Policy

If a product is damaged, defective, or incorrect, we may offer:

  • A replacement product, or
  • A full refund if a replacement is unavailable.

Replacement requests are subject to stock availability.

6. Shipping Costs

  • If the return is due to our error (wrong, defective, or damaged product), return shipping costs will be borne by Parisara Eco Solutions.
  • For any other approved returns, shipping costs may be the responsibility of the customer.

7. Damaged Products

If you receive a damaged product:

  1. Take clear photos of the product and packaging.
  2. Contact us within 48 hours of delivery.
  3. Provide your order details and supporting images.

Our team will review the request and assist you with a replacement or refund.

8. Cancellation Policy

Orders may be cancelled before shipment.

Once an order has been dispatched, cancellation requests cannot be guaranteed and may be subject to the return process.

9. Contact Us

For any return, refund, or replacement enquiries, please contact:

Parisara Eco Solutions
📞 Phone: +91 9483105917, +91 8660970877
📧 Email: parisaraecosolutions@gmail.com
📍 Address: No,15831,Ground floor, 23rd Main, 4th cross, Singasandra Bangalore Rural Karnataka India 560068

Customer Satisfaction Commitment

At Parisara Eco Solutions, we are committed to providing quality products and a smooth shopping experience. If you experience any issues with your order, our support team is always ready to assist you.

Parisara Eco Solutions
Eco-Friendly Products for a Sustainable Future 🌿